a) press the manual calibration reset button located on the rear of the unit. (if you are using a mac, this is the only way to calibrate the touch screen). Refer to your user manual provided with your unit for more specific instructions and location.

b) if using a pc, connect a keyboard and press the "scroll lock" button 6 times.

either one of these methods will initiate calibration. the cursor will move to the upper left quadrant of the screen. touch and hold your finger on the cursor until you hear an audible tone. remove your finger from the screen and the cursor will move to the upper right quadrant. repeat the process for the next three calibration points. once you have touched and and held your finger on four total points you are done with this process. your screen is now calibrated.

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my picture is offset. How do I center it?

vga connection. In the on-screen menu, use the "auto-adjust" option. If this does not change the picture, manually adjust the positioning using the horizontal and vertical adjustment sliders.

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I am using an HDMI connection and I can't get my audio to work...

ensure you purchased the speaker kit with your unit.

follow these steps to ensure the audio output device is set to "HDMI Device".

1. Click "start"

2. click "control panel"

3. double click "sounds and audio devices"

4. click the "audio" tab

5. in the "playback" section make sure the device is set to "HDMI Device"

6. click "apply"

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I am using a vga connection and I can't get my audio to work...

ensure you purchased the speaker kit with your unit and that the audio cable is plugged into the monitor.

follow these steps to ensure the audio output device is set to "realtek hd audio output"

1. Click "start"

2. click "control panel"

3. double click "sounds and audio devices"

4. click the "audio" tab

5. in the "playback" section make sure the device is set to "realtek hd audio output"

6. click "apply"

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I turn on my monitor and the computer is not on...

make sure the computer is turned on. the blue light on the front of the pc will be lit up.

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how do I connect to the internet with my DPX module?

1. pull out the dpx module by removing the two silver mounting screws.

2. route the cat-5 or cat-6 cable through the small square hole in the I/O plate and plug it into the back of the DPX module.

3. remount the DPX module using the two silver mounting screws.

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how long is my unit under warranty?

the standard warranty is 12 months from the date it is received from panelworx. extended warranties are available. contact us for more information at info@panelworx.com

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I don't have a remove control, how do I access the on-screen menu?

1. use the button board located on the lower rear panel of the unit.

2. the buttons are recessed as to prevent tampering with the system. Use a non-sharp pointing object to access these button.

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I need to upgrade or replace my system, what do I do?

contact us today to talk about what options are available for your system. one of our engineers will answer all of your questions about upgrading or replacing your system. contact us or call us at (734) 677-6100, Option #3.

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can I contact a service representative to get helP?

yes! feel free to contact us via email or call us at (734) 677-6100, option #3, to talk to one of our technicians to help you with any technical questions you may have.

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info@panelworx.com